Essay: Goodwill of the Company

In this case, the Black Dry Cleaning Company might have decided to compensate Fiona for the damages to her cloth. However, this would have been solely out of the goodwill of the company. Having been loyal and regular customer, it is clear that Fiona would have overtime come to notice the terms and conditions sigh and read it.

Thus, she would have understood exactly what she was getting herself into and the risks that she was exposing her laundry to by using this company as her cleaner. In this scenario, she would have absolutely no case against the company (Vermeesch & Lindgren, 2000).

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