Essay: Balanced Scorecard Implementation

Sample Essay

Verona Inc. implemented the balanced scorecard which has 4 perspectives listed below in order for Verona to achieve its mission.

Customer Perspective: To attain their mission, how must they emerge to our customers?

C1: Provide value and quality in their services

C2: Amplify public consciousness and be visible to the public (Mandatory)

C3: Build strong relationships with the government

C4: Participate and get a larger support for the society

C5: Extensively provide services to citizens with special needs

Financial Perspective: To gratify their customers, at which procedures should we outclass?

F1: Get improved competence & efficiency of process contriving

F2: Boost efficacy in direct cost of care (Mandatory)

F3: Boost managerial charges effectiveness

F4: Achieve monetary sustenance (Mandatory)

Internal Perspective: If we succeed, how will we look to our stakeholders?

P1: Put into performance comprehensive continuous quality improvement processes

P2: Perk up efficiency in commercial activities (Mandatory)

P3: Build up & execute an incorporated IT system

P4: Manage amplified scientific & commercial hazards (Mandatory)

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