Essay: Maintaining Quality of Business

Sample Essay

Maintenance of standard is a necessity of every business. If the quality of the product decreases, the number of customers decrease too. It is necessary to maintain the high quality of existing products as well as developing new product upon the same standards.

Customer feedbacks can help in evaluating the quality as well as knowing the needs of the customer. Customer satisfaction is a vital aspect that helps in achieving success. Retention of the valued customer base is important. To do so, high levels of customer satisfaction are required. Giving customers, ‘the extra effort’ increases the chances of their return.

A good customer is like to spread and publicize about the entrepreneur’s product, thus assisting in achieving the targets. Success factors must cover all the chief parts of the trade in order to move further. As a small business owner, entrepreneurs should have adequate understanding about the steps that lead to success significantly (Reyna, 2009).

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