Essay: OnStar Corporation

Essay: OnStar Corporation
April 12, 2011 Comments Off on Essay: OnStar Corporation Academic Papers on Information Technology,Sample Academic Papers admin

Sample Essay

OnStar Corporation is a US company that provides communications, in-vehicle security, hands-free calling, navigation services as well as remote diagnostic services in the US and Canada on a subscription basis by using Telematics. Being a subsidiary of General Motors, OnStar’s services are only exclusive to vehicles and brands of General Motors and are available through factory installed OnStar hardware. It currently has over 5 million subscribers (GM Media Website, 2009).

OnStar Corporation was formed in 1995 as a joint venture between General Motors (GM), Electronic Data Systems (EDS) and Hughes Electronics Corporation (Current operator of Hughes Telematics). The departments of vehicle design and integration as well the distribution department responsible for millions of vehicles were owned by GM, while the information management, customer services technologies and system development department were bought by EDS. Hughes concentrated toward evolving automotive electronics, communication and satellite technology.

OnStar started its services in 1996 in North America, with service on Cadillac Eldorado 97, Deville 97 and Seville 97. Later on, it was also made available on vehicles produces by Volkswagen, Mercedes, Audi, Acura and Subaru for a short time, through an agreement. Initially, OnStar was launched to use analog wireless network technology (AMPS) to provide its services. However, adverts in telecommunication forced OnStar to start a digital service as well with possible plan to move to digital only service. The analog service was shut down in the US as a result of a decision by FCC, which called to all analog networks to cease working from 2007, hence, now OnStar services only use the digital signal to communicate (OnStar Corporation, 2009).

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