Essay: Operations Management

Sample Essay

The distinctive competency is an activity or set of activities that a company can perform better than its competitors. The distinctive competencies of Microsoft include selling complete off the shelf packages for personal and office requirements. The ability to bundle several software applications with its operating systems is also a distinctive competency for Microsoft. Microsoft develops highest volume of ready to use generalized software which caters to specific requirements as well.

Mass production of operating systems and diversification in several segments of software design and development is another distinctive competency of Microsoft. The first and foremost distinctive competency of Dell is the use of Just in Time inventory and efficient supply chain management and Dell has unparalleled expertise in this area. The company manufactures custom made computers at a very low cost on a large scale. Dell is the industry leader in application of innovative e-commerce and internet technology (Hill, 2008).

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